🔒 Privacy Policy
🗓️ Effective Date: December 13, 2024
📌 Introduction
This Privacy Policy explains how Mister Pool (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website or use our e-commerce services. By accessing our website, you agree to this policy.
📋 1. Data We Collect
🔹 Personal Information: Name, email address, phone number, billing, and shipping addresses.
🔹 Payment Information: Collected and processed securely by our payment providers.
🔹 Browsing Data: IP address, browser type, and interactions with our website.
🎯 2. How We Use Your Data
✔️ To process and deliver your orders.
✔️ To provide customer support and manage inquiries.
✔️ To send updates on your orders or promotional offers (with your consent).
✔️ To analyze website usage and improve our services.
🔄 3. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with:
📦 Service Providers: For payment processing, logistics, or website management.
⚖️ Legal Authorities: When required to comply with applicable laws.
⚡ 4. Your Rights
You have the right to:
✔️ Access, correct, or delete your personal data.
✔️ Opt out of promotional communications.
✔️ File a complaint with a relevant data protection authority.
🔐 5. Data Security
We rely on secure hosting by Infomaniak and encryption technologies to protect your data. While we take all reasonable measures, no system can guarantee 100% security.
📩 Contact Us
📧 Email: info@misterpool.fr
📍 Address: 87 Rue de Sandy Ground, Marigot 97150, Saint-Martin
🍪 Cookie Policy
🗓️ Effective Date: December 13, 2024
📌 Introduction
This Cookie Policy explains how Mister Pool uses cookies and similar technologies on its website to improve your browsing experience.
🍪 1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your device and tailor your experience.
🔍 2. Types of Cookies We Use
✔️ Essential Cookies: Required for the website to function (e.g., shopping cart).
✔️ Analytics Cookies: To analyze how users interact with our website (e.g., Google Analytics).
✔️ Marketing Cookies: To display personalized ads and promotions.
⚙️ 3. Managing Your Preferences
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may impact website functionality.
🌍 4. Third-Party Cookies
We may use third-party cookies for analytics and advertising. These cookies are subject to the respective third party’s privacy policies.
📩 Contact Us
📧 Email: info@misterpool.fr
🚚 Terms and Conditions for Delivery
💰 Pricing
✔️ All product prices include a 4% markup on the standard retail price.
🎁 Free Delivery
✔️ Free delivery to Galisbay Port for maritime freight and customs clearance.
📦 Standard Delivery Fees
✔️ Orders below €300: €50 for packaging and transportation to the departure port.
✔️ Orders €300 or above: No delivery fees to the departure port.
⚓ Island Port Charges
Customers are responsible for maritime freight charges and customs taxes at the port on their island.
⏳ Delivery Timeline
📦 Orders are processed and delivered within 72 to 96 hours.
💳 Payment Methods
We accept payments in Euros (€) and US Dollars ($).
📩 Need Assistance?
📧 Email: info@misterpool.fr
🚢 Shipping Services
🌍 Maritime Shipping to the Islands
We ensure the delivery of your orders to multiple destinations through our trusted maritime transport partners.
🇦🇮 Anguilla – 🇸🇦 Saba
📦 Shipping provided by Swift Shipping Agency
📍 Departures from Galisbay Port, Saint-Martin
📅 Departure days: Tuesdays and Fridays
🇦🇬 Antigua
📦 Shipping provided by Instant Shipping Mobile
📍 Departures from Galisbay Port, Saint-Martin
📅 Departure day: Thursdays
📦 Standard Delivery Fees
✔️ Free delivery to Galisbay Port for maritime freight and customs clearance.
✔️ Orders below €300: €50 for packaging and transportation to the departure port.
✔️ Orders €300 or above: No delivery fees to the departure port.
⏳ Delivery Timeline
📦 Orders are processed and shipped within 72 to 96 hours.
💳 Payment Methods
We accept payments in Euros (€) and US Dollars ($).
📩 Need Assistance?
📧 Email: info@misterpool.fr
